Privacy Policy - Dynamik Visualz | GDPR & CCPA Compliant

Dynamik Visualz

Effective Date: April 5, 2026

1. Introduction

Dynamik Visualz (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at https://dynamikvisualz.com (the “Website”) or use our services.

We are a digital marketing and creative agency based in Sta. Rosa, Laguna, Philippines, serving clients internationally. This Privacy Policy applies to all personal data we process in connection with our business operations, including:

SEO and digital marketing services
Web design and development
Video editing and multimedia services
Graphic design and branding
Virtual assistance services
Website interactions and inquiries

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Website or services.

2. Information We Collect

We collect several types of information from and about users of our Website and services:

2.1 Personal Information You Provide to Us

When you interact with us, we may collect personal information that you voluntarily provide, including:

Contact Information: Name, email address, phone number, mailing address, company name, job title
Account Information: Username, password, profile information (if you create an account)
Business Information: Company details, website URL, industry, business goals and objectives
Project Information: Project requirements, specifications, deadlines, budget, creative briefs
Communication Content: Messages, feedback, inquiries, support requests
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Marketing Preferences: Newsletter subscription choices, communication preferences
File Uploads: Documents, images, videos, brand assets, or other materials you share with us for project work

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and browsing activities:

Device Information: IP address, browser type and version, operating system, device type, screen resolution
Usage Data: Pages visited, time spent on pages, links clicked, referring website, access times and dates
Location Data: General geographic location based on IP address (city/country level)
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies. For details, see our Cookie Policy.

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

Social Media Platforms: If you interact with us through social media (Facebook, LinkedIn, Instagram, Twitter), we may receive your profile information
Business Partners: Referral partners, affiliate networks, or collaborative partners who refer clients to us
Analytics Providers: Google Analytics, Facebook Pixel, and other analytics services that provide aggregated data
Public Sources: Publicly available business information, professional networks, company websites

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

Process and fulfill your service requests and project orders
Communicate with you about your projects, deliverables, and timelines
Deliver digital marketing, web development, design, and virtual assistance services
Create and manage your account
Provide customer support and respond to inquiries
Improve and optimize our services based on feedback and usage patterns

3.2 For Business Operations

Process payments and maintain financial records
Manage contracts, invoices, and billing
Maintain business records and analytics
Conduct internal research and development
Perform quality assurance and compliance audits

3.3 Marketing and Communications

Send newsletters, promotional materials, and service updates (with your consent)
Conduct market research and customer satisfaction surveys
Personalize your experience and deliver targeted content
Advertise our services through online platforms (Google Ads, social media)

3.4 Legal Compliance and Security

Comply with legal obligations, regulations, and court orders
Protect against fraud, security breaches, and illegal activities
Enforce our Terms of Service and other agreements
Protect the rights, property, and safety of Dynamik Visualz, our clients, and others
Maintain data security and prevent unauthorized access

4. Legal Basis for Processing (GDPR Compliance)

For individuals in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

Contractual Necessity: Processing is necessary to perform our contract with you (service delivery, project work, payment processing)
Consent: You have given explicit consent for specific processing activities (marketing communications, non-essential cookies, special categories of data)
Legitimate Interests: Processing is necessary for our legitimate business interests (improving services, analytics, fraud prevention, direct marketing to existing clients) provided these interests do not override your fundamental rights
Legal Obligations: Processing is necessary to comply with legal requirements (tax laws, accounting regulations, data protection laws)

You have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing.

5. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

5.1 Service Providers and Business Partners

We work with trusted third-party service providers who perform services on our behalf:

Hosting Providers: Website hosting and cloud storage services (Hostinger, AWS, Google Cloud)
Payment Processors: Secure payment processing (Stripe, PayPal, bank transfer services)
Communication Tools: Email service providers, CRM systems, project management platforms
Analytics Services: Google Analytics, Facebook Pixel, Hotjar for website analytics
Advertising Partners: Google Ads, Facebook Ads, LinkedIn Ads for marketing campaigns
Professional Service Providers: Legal, accounting, consulting, and auditing services

These service providers are contractually obligated to protect your personal data and use it only for the specific purposes we authorize.

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction, your personal information may be transferred to the acquiring entity or successor. We will notify you via email and/or prominent notice on our Website of any change in ownership or uses of your personal information.

5.3 Legal Compliance and Protection

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including to:

Comply with legal obligations, court orders, or government requests
Enforce our Terms of Service and other agreements
Protect our rights, property, or safety
Investigate and prevent fraud, security threats, or illegal activities
Protect the safety and rights of our employees, clients, and the public

5.4 With Your Consent

We may share your personal information for other purposes with your explicit consent or at your direction, such as when you authorize us to share information with third-party business tools or platforms.

6. International Data Transfers

Dynamik Visualz is based in the Philippines and serves clients internationally. Your personal data may be transferred to, stored, and processed in countries outside your country of residence, including the United States, European Union member states, and other countries where our service providers operate.

When we transfer personal data outside of the EEA, UK, or Switzerland, we ensure appropriate safeguards are in place:

Standard Contractual Clauses (SCCs): European Commission-approved contractual terms with third parties
Adequacy Decisions: Transfers to countries deemed adequate by the European Commission
Binding Corporate Rules: Internal privacy rules approved by data protection authorities
Other Legal Mechanisms: Explicit consent, contractual necessity, or other legally approved transfer mechanisms

For more information about our international data transfer safeguards, please contact our Data Protection Officer at connect@dynamikvisualz.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods:

Active Client Data: Retained for the duration of our business relationship plus 7 years for tax and legal purposes
Project Files and Deliverables: Retained for 3-7 years depending on contract terms and legal requirements
Marketing Communications: Retained until you unsubscribe or request deletion
Website Analytics Data: Retained for 26 months (Google Analytics default) or as configured
Financial Records: Retained for 7 years to comply with tax and accounting regulations
Correspondence and Support Tickets: Retained for 3 years after resolution

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 Rights for EEA, UK, and Swiss Residents (GDPR)

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete personal data
Right to Erasure (Right to be Forgotten): Request deletion of your personal data in certain circumstances
Right to Restriction of Processing: Request restriction of how we process your personal data
Right to Data Portability: Receive your personal data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Right to Lodge a Complaint: File a complaint with your local data protection authority

8.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: Request information about the categories and specific pieces of personal information we have collected
Right to Delete: Request deletion of your personal information, subject to certain exceptions
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out of Sale/Sharing: We do not sell personal information in the traditional sense, but sharing data with advertising partners may qualify as a “sale” or “sharing” under CCPA. You can opt out at any time.
Right to Limit Use of Sensitive Personal Information: Request limitation of use and disclosure of sensitive personal information
Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights

8.3 Philippine Privacy Rights (Data Privacy Act)

Under the Philippine Data Privacy Act of 2012, you have the right to:

Be informed about the collection and processing of your personal data
Access your personal data and request copies
Dispute or correct inaccurate or incomplete data
Suspend, withdraw, or order the blocking, removal, or destruction of your personal data
Object to processing that causes or is likely to cause substantial damage or distress
File a complaint with the National Privacy Commission

8.4 How to Exercise Your Privacy Rights

To exercise any of your privacy rights, please contact us at:

Email: connect@dynamikvisualz.com

Subject Line: “Privacy Rights Request”

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

You may designate an authorized agent to make requests on your behalf. The authorized agent must provide proof of authorization and we may still require you to verify your identity directly with us.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: SSL/TLS encryption for data transmission, encrypted storage for sensitive data
Access Controls: Role-based access restrictions, multi-factor authentication, password policies
Security Monitoring: Regular security audits, intrusion detection systems, vulnerability assessments
Data Backups: Regular encrypted backups stored in secure locations
Employee Training: Data privacy and security training for all team members
Third-Party Agreements: Data processing agreements with all service providers

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

10. Children’s Privacy

Our services are not intended for children under the age of 16 (or under 13 in the United States). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at connect@dynamikvisualz.com.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information from our systems.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, social media platforms, or services that are not operated by us. This Privacy Policy does not apply to third-party websites or services.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services before providing them with your personal information.

Third-party services we integrate with:

Social media platforms (Facebook, LinkedIn, Instagram, Twitter)
Payment processors (Stripe, PayPal)
Cloud storage services (Google Drive, Dropbox)
Communication platforms (Zoom, Google Meet, Slack)
Analytics and advertising services (detailed in our Cookie Policy)

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”

If we make material changes that significantly affect your privacy rights, we will notify you by:

Posting a prominent notice on our Website
Sending you an email notification (if you have provided us with your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

13. Contact Information and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

Dynamik Visualz

Brgy. Don Jose, Sta. Rosa, Laguna, Philippines 4026
Email: connect@dynamikvisualz.com
Phone: +63 969 591 5717 / +63 956 638 6698
Website: https://dynamikvisualz.com

Data Protection Officer:

For privacy and data protection inquiries, you may contact our Data Protection Officer at:

Email: connect@dynamikvisualz.com (Subject: “Data Protection Officer”)

14. Supervisory Authorities

If you are located in the EEA, UK, Switzerland, or the Philippines, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.

EEA/UK/Switzerland: Contact your local data protection authority. A list is available at: https://edpb.europa.eu/about-edpb/board/members_en
Philippines: National Privacy Commission (NPC), Website: https://privacy.gov.ph

15. Consent and Acknowledgment

By using our Website or services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or services.

This Privacy Policy is part of our Terms of Service and should be read in conjunction with our Cookie Policy.